Last week I sent my Court expences claim form in by post as I wasn't going to be sitting in Court for a few days.
Yesterday, I received it back. It had been opened and then returned in a brand new envelope complete with a covering letter stating that it had been incorrectly addressed.
Today I made a point of going in to Court with the form and spoke to the admin assistant at the desk these forms would usually land on.
"Oh yes" he says, all bright and breezy. "The system has changed now. They now need to be posted to a completely different destination"
Apparently, nobody had thought to tell the Magistrates about the change.
I asked where they should now be sent and I was given an address almost identical to the original and I then asked, out of curiosity, where that address would be located. He pointed to the desk next door. Out of sheer bloodymindedness, I took a ruler from his desk and measured the distance between desks... 16.5 inches. He had gone to the trouble of opening my claim, writing a covering letter and using a new envelope, including postal charge to return the form.
Not trusting myself to make any comment about civil service mentality, I said I would drop it off on the correct desk while I was there.
"No need" was the reply. "Just give it to me. I run both desks anyway. I'll put it in my other in-tray".