75ZT Community

I get my energy supplies from British Gas. Generally not a problem.

Today, they did an end of year balance and as a result I have had a refund of slightly over £200, which, of course, is nice Ergo, paying roughly £20 per month more than I had to.

However, they then tell me that they have increased my monthly direct debit by £15 per month "Otherwise I wouldn't have covered the cost of my energy at next year's end of year balance.

How does that work then?

They borrow your money for free which increases their profit - luvely jubbly for the shareholders

Their prices are rising to make it up.

Sent from my H1 using Tapatalk

Creative accounting.....

I have just had a quote from them for a new boiler, £4,750. The guy didn't look at anything but did say whatever they had to do the price was fixed, so, I HAD THE SECURITY OF NO NASTY SURPRISES. I got a local heating engineer to quote he checked the tanks in the loft, pipework runs and quoted for same boiler £2,350!
I'm so confused as to which to go for???

You get the nasty surprise up front